Privacy Policy for Spotless Girl

At Spotless Girl (legally known as Audrey Gerber and Radieuse), your privacy matters deeply. We’re committed to protecting your personal information and honoring your trust. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, sign up for our services, or communicate with us.

1. Who We Are

Spotless Girl is an online coaching and educational platform helping women balance their hormones naturally.
Business Owner: Audrey Gerber
Business Address: 7 rue de l'Église, Saint-Jean-de-Matha, J0K 2S0
Contact Email: audreygerber@spotlessgirl.com

2. What Data We Collect

We collect and process the following personal information:

  • Name and email address (when you sign up for our newsletter, book a call, or join a course)

  • Payment details (handled securely by Stripe)

  • Notes and sensitive health information (shared only during private coaching sessions)

Please note: We do not collect sensitive health data through the website. Health-related data is only collected with your consent, and during private sessions.

3. How We Collect It

We collect data through:

  • Sign-up forms on our website (via Squarespace or TidyCal)

  • Payments through Stripe

  • Bookings via TidyCal

  • Private coaching sessions (notes taken by hand or in Notion for internal use only)

4. Why We Collect It

We only collect personal data that is necessary to:

  • Send relevant emails and educational content (only if you’ve opted in)

  • Deliver courses, coaching services, and client support

  • Process bookings and payments

  • Keep track of important information for your coaching journey

5. Marketing Communication

If you sign up to receive emails, we’ll occasionally send you wellness tips, program invites, and updates. You can unsubscribe at any time via the link at the bottom of every email or by contacting us.

6. Legal Basis (GDPR)

We process your data under these lawful bases:

  • Consent – when you voluntarily provide information or opt in

  • Contract – to fulfill services you've signed up or paid for

  • Legitimate interest – to maintain the safety, security, and improvement of our services

7. Third-Party Services

We only share your data with trusted service providers who help us operate Spotless Girl:

  • Stripe – for secure payments

  • Squarespace & TidyCal – for website, forms, and scheduling

  • Notion – used internally (never shared) to organize session notes if relevant

These services are GDPR-compliant and committed to protecting your information.

8. Cookies & Embedded Content

Our website may use cookies to support video playback, social sharing, and platform functionality. By using the site, you agree to the use of cookies as outlined in this policy.

9. How We Protect Your Data

We take data protection seriously:

  • Coaching session notes are kept privately and securely

  • Any digital notes are stored with access only to Audrey Gerber

  • We never sell or rent your information

10. Your Rights Under GDPR

If you're in the EU or EEA, you have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw your consent at any time

  • Lodge a complaint with your data protection authority

To exercise your rights, contact: audreygerber@spotlessgirl.com

11. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this policy, or as required by law.

12. Children’s Privacy

Our services are not intended for children under 16. We do not knowingly collect data from children.

13. Policy Updates

This policy may be updated occasionally. We’ll notify you of any major changes by email or on the website.